Every patient enquiry answered, even after hours.
How do clinics stop losing new patients to a busy front desk?
Most patient enquiries arrive when the front desk is with someone else or closed. Quietworkk AI answers every website and form enquiry in about five seconds, captures what the patient needs, and points them to the clinic's booking link — without giving clinical advice or quoting a price. From $97 USD a month, worldwide.
Patients look for care when something's wrong — which is usually evenings, weekends, or whenever your front desk is busiest. Quietworkk AI answers every website and form enquiry your clinic gets the moment it arrives, handles the routine questions warmly, and guides patients to book — whether you run a family practice, physio, chiro, or a wellness clinic. Answering web enquiries is live and in early access today; phone calls are not something Quietworkk answers.
Why clinics lose patients in the waiting room, not the exam room
The patient in front of you always comes first — which means the one enquiring online waits. And a patient who waits books with whoever answers.
- Reception is with patients, on the phone, or processing paperwork
- Enquiries peak in the evening, after the desk has gone home
- New patients contact two or three clinics and go with the first reply
- A booked patient is worth years of visits, not one appointment
What your AI handles — and what it deliberately doesn't
A calm, professional first point of contact that answers instantly, stays in its lane, and hands anything clinical straight to your team.
- Greets every enquiry in seconds, in your clinic's tone
- Answers the routine questions — accepting new patients, hours, what to bring
- Guides patients to your booking link to choose a time
- Never gives medical advice or quotes fees — anything clinical is flagged for your staff, with the patient's details captured
Urgent messages get treated as urgent
If a message reads as urgent, the AI doesn't chat — it tells the patient to call your emergency line (or seek urgent care) and alerts you immediately. Judgment calls belong to humans; the AI's job is making sure they reach one fast.
Where this sits on the platform
Answering website and form enquiries is live today on Starter, in early access — your clinic can have it working this afternoon. Phone answering isn't available on any plan yet — it needs a registered number. Join early access on what's live and add the phone side when it opens.
Your patients' health information stays out of it, by design
This is intake, not a medical record. Quietworkk is not built to hold protected health information and must not be used for it — the AI is there to capture that somebody wants an appointment and get a real person to them, never to take a history. It will not ask about symptoms, conditions, medications or treatment, and section 5 of the Terms says the same thing in writing.
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