Terms of Service

Quietworkk Studio (“Quietworkk”, “we”) operates from Halifax, Nova Scotia, Canada. Quietworkk AI is our product; Quietworkk Studio also delivers the same work by hand. “You” is the business using either.

You need an account to use the product. Keep your credentials private, give us accurate details, and make sure you are entitled to act for the business you sign up. You are responsible for what happens under your account.

The product is in early access. We are not charging for it yet. No card is required and no payment is taken.

When paid plans begin we will tell you before anything is charged, and you will have to actively choose a plan. We will not convert a free account into a paid one automatically.

Early access also means things change, break and occasionally get removed. We do not offer an uptime guarantee during this period.

Quietworkk can send text messages and replies to your customers on your behalf. When it does, you are the sender. We are the tool.

That means youare responsible for having the consent the law requires before a message goes out — Canada’s anti-spam legislation (CASL), and the equivalent rules wherever your customers are, including the TCPA in the United States. Do not upload lists of people who have not asked to hear from you.

We honour opt-outs automatically and unconditionally. Anyone who replies STOP, UNSUBSCRIBE or CANCEL is suppressed immediately, and no part of the product can override that. You may not attempt to work around it.

You agree not to use Quietworkk to:

• send unsolicited bulk messages, or contact people who have opted out
• impersonate another business or person
• publish anything unlawful, misleading, or that infringes someone else’s rights
• offer regulated advice — medical, legal or financial — through an AI reply
• handle emergency or life-safety calls; the AI is not an emergency service
• attempt to breach, overload or reverse-engineer the platform, or reach another customer’s data

We can suspend or close an account that does these things, without notice where the harm is ongoing.

Quietworkk uses AI to draft replies and build website content. AI gets things wrong. Drafts can be confidently mistaken.

You are responsible for what your business publishes and sends. Review it. The product deliberately flags anything it is unsure about, refuses to quote prices, and refuses to promise appointment times — but those are safeguards, not guarantees.

AI output is not professional advice, and we are not liable for decisions taken on the strength of it.

Yours:your business information, your logo and photos, your customers’ enquiries, and the website content generated for you. You keep all of it, including after you leave. You grant us only the permission needed to host and deliver the service.

Ours: the platform itself — the software, design system, prompts and templates behind it. Using the product does not transfer any of that to you.

Work delivered by hand is quoted and agreed per project. Prices shown on this site are starting prices; the real figure comes out of the call. Where a written quote or statement of work conflicts with these terms, the quote wins for that project.

You can close your account at any time by emailing hello.quietworkk@gmail.com. We will delete your data as described in the Privacy Policy, and give you a copy of your content first if you ask.

We can end or suspend an account for a breach of these terms, or with reasonable notice if we stop offering the service. If we ever shut down, we will give you notice and a way to export your work.

We provide the service “as is”. To the extent the law allows, we are not liable for indirect or consequential loss, including lost profits, lost business or lost data.

Where liability cannot be excluded, it is limited to the greater of the amount you paid us in the twelve months before the claim, or CAD $100. Nothing here limits liability for anything that cannot lawfully be limited.

These terms are governed by the laws of the Province of Nova Scotia and the federal laws of Canada that apply there. The courts of Nova Scotia have jurisdiction, and neither of us waives any consumer protection available where you live.

We may update these terms. For anything material we will give reasonable notice by email or in the product before it takes effect. The date at the top always reflects the current version.

Questions about any of this? Email hello.quietworkk@gmail.com. A real person answers.